At Shift, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our website (shift.work) and mobile application (collectively, the “Platform”).

By using Shift, you consent to the practices described in this Policy. If you do not agree, please do not use the Platform.

1. Who We Are

Shift App Ltd, trading as Shift, is an Irish-registered company based in Dublin. We connect local businesses with workers via our digital platform.

2. Information We Collect

We may collect and process the following information about you:

a. Information You Provide

• Full name and contact details

• Account login details (username, password)

• Date of birth and PPS number

• Education and work history

• Work eligibility and visa status

• Emergency contact details

• Reviews, ratings, messages and uploaded documents

Some sensitive data (e.g., health, background checks) may be collected if required by law or to fulfil contractual obligations.

b. Information We Collect Automatically

• IP address and device information

• Browser type and operating system

• Usage data (pages visited, actions taken)

• Cookies and similar tracking technologies

• Location data (with your consent)

3. How We Use Your Information

We use your information to:

• Operate and provide the Shift platform

• Match workers with businesses

• Communicate with users about open jobs or support

• Comply with employment and tax law

• Prevent fraud and protect users

• Improve our services and user experience

• Conduct analytics, research and marketing (opt-in only)

• Comply with legal obligations

4. Sharing Your Information

We only share your personal data when necessary and with:

• Other Users (e.g. sharing profiles with businesses)

• Third-party providers (e.g. payment processors, identity verification)

• Marketing and analytics tools (with user consent)

• Authorities and law enforcement (when legally required)

5. Your Choices & Rights

Under GDPR, you have rights over your data including:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, email us at info@shiftapp.ie

You can also manage preferences or delete your account in the app.

6. Data Retention

We retain your information for as long as necessary to provide our services, meet legal requirements, and resolve disputes. Certain employment records may be kept longer under Irish law.

7. Cookies & Analytics

We use cookies to enhance user experience, analyse usage, and support marketing efforts. You can manage cookie settings in your browser or opt out of third-party tracking where applicable.

8. Security

We use appropriate technical and organisational safeguards to protect your data. However, no system is 100% secure. Please use caution when sharing personal data online.

9. Children’s Privacy

Shift is not intended for users under 16. We do not knowingly collect data from children. If you believe someone underage is using the platform, please contact us.

10. International Transfers

Although Shift is based in Ireland, your data may be transferred to and processed in other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

11. Updates to This Policy

We may update this Privacy Policy occasionally. When we do, we will notify you via the app or email. Continued use of Shift means you accept the updated terms.

12. Contact Us

Reach out at info@shiftapp.ie with the subject line Privacy Policy.